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Award Winners

MCA has helped our clients achieve award-winning success.

Malcolm Baldrige National Quality Award: The Ritz-Carlton Hotel Company 
"One of Fortune Magazine's 100 Best Companies to Work for in America": Alston & Bird 
European Call Centre of the Year: Barclays Larger Business
Golf Resort of the Year for North America: Pebble Beach Resort

What Our Customers Say about Master Connection Associates

"MCA's sales webinar series is great! The tactics are timely and relevant to the challenges we are experiencing in this new economy. We implemented one strategy that immediately increased our networking, prospecting and revenue opportunities."
- West Paces Hotel Group

"We give all the credit for winning the coveted "European Call Centre of the Year" award multiple times to Master Connection Associates. We have now won over 17 National & International Service Excellence Awards as a result of MCA's training and consulting."
- Rob Hawthorn
Barclays Commercial Bank

“If you’re looking for a keynote speaker that’s professional, motivational, informative, and entertaining, Master Connection Associates is your solution! The MCA team of trainers and keynote presenters are passionate, innovative, and energetic. They understand the importance of customization specific to your industry. Whatever message you want to communicate, they will not only deliver it, they will ignite the fire within your organization!"
- Charles Ahlers
Anaheim/Orange County
Visitor & Convention Bureau

"Alston & Bird takes great pride in their dedication to maintaining a culture committed to service. Master Connection Associates clearly shares our values for quality. Since forming our partnership with MCA, we set a standard for service excellence that's seldom seen in the legal industry."
- Cathy Benton 
Chief Human Resources Officer 
Alston & Bird LLP
"One of Fortune Magazine's 100 Best Companies to Work for in America"

"If you want a company that communicates with your employees and produces bottom-line results, it's Master Connection Associates."
- Maguire Properties
Real Estate Development

"The best decision we ever made was hiring Master Connection Associates to be our training partner."
- Virtuoso Travel

"As far as I'm concerned, if there ever were a magic formula for increasing sales and improving performance, the methods you teach are it."
- InterContinental Hotels Group

"MCA helped us develop and offer the best training in our industry."
- Starwood Hotels & Resorts
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